- 1. How do I put my intro I created online? (Most Popular Question!)
To upload your intro you'll first need a website host, also known as a
place to put your files online. If you already have this, that's great. If not, you can get hosting for free with advertising or buy it from any hosting company (and there's thousands of them from $1 a month to $25+ a month). To find a hosting company, try a google search for "hosting company" to get a list of possible companies to buy website hosting from. For free website hosting companies see: http://www.thefreesite.com/Free_Web_Space/
After you have a website host, they can offer tutorials on how to upload
files (a.k.a. put files like Flash intros on your website) and that's what you can do with either FileZilla or Smart FTP. Basically the process is the same in either two programs, you:
1. Connect to your website with the login details provided using either of the programs.
2. Select the folder on your desktop titled something like "flash_intro_folder" or "flash_website" (or any other name that has your created files in it) in the file browser in either program ( should normally be on the left side and lets you browse the files on your computer ).
3. Locate the green --> arrow or upload button for putting the folder on your desktop. You also can alternatively drag and drop the folder after selecting it on the left side and drop it on the right side inside your website folder.
For more details about FileZilla website uploader tool visit:
For tutorials about SmartFTP website uploader tool visit:
Alternatively any website hosting company you may already have or get soon
may provide tutorials or further support for uploading. Adding files like Flash intros or webpages to your website is the core of website hosting, so your website host will be able to help you with more specific details that relate to their hosting.
- 2. Where can I get all the templates in my software? I can't find over 15 of them?
You must have Flash4D Ultimate or Business Editions to get all 87 website template designs. The template designs are organized into three packs, the first 18 are included with all FlashWebKit Editions.
The second 20 can only be obtained in the Flash4D Business or Ultimate programs which you can download from the e-mail you received after ordering.
The third pack of 44 intros can only be obtained in the Flash4D Ultimate Edition program which you can download from the download e-mail you received after ordering.
- 3. Software won't work? Just giving you an error message or crashing?
First, uninstall the IntroWizard software that you're experiencing problems with current installed. Then re-downloading the application from the IntroWizard website and installing the newly downloaded copy. Try the software again to see if it works.
Second, you can also right click on the Flash4D icon from your desktop or the start menu and select Properties from the menu. Then select the Compatibility tab and set the program to run in Windows 98 or Windows XP Service Pack 2. Now try the software again to see if it works.
Third, if you have any other computers, try installing the software on those computers.
If that does not solve the problem, sadly a rare few computers won't run our software for some reason we still do not understand.
Simply contact 2Checkout, our order processing company and request a refund on your software order since it does not work with your systems. Be sure to include your order number.
- 4. My intro just repeats when I press the enter button? How can I get it to go to my site?
This problem is actually an easy issue with the Enter Button Go To URL filled out when creating the intro.
The short explanation:
Create the intro again making sure you type the webpage the intro should go to afterwards (the Enter Button Go To URL field in Flash4D) to being something like http://www.MyWebsite.com/Page2.html, not http://www.MyWebsite.com/ -- as that will cause your intro to go to itself again.
The long explanation:
When you created an intro with Flash4D, the Enter Button Go To URL field was filled in with your website url (a.k.a. web location) where the intro is, instead of the website page url to the webpage that the visitor should see after the intro.
The Enter Button Go To URL field should be filled in with a url like:
Breaking that down, the www.MyWebsite.com is your website location, and the Page2.html is the page you would like your visitor to see after the intro. This is the url that should be entered into the Enter Button Go To URL field in Flash4D.
"go to" that website.
- 5. How can I change the music?
This feature is only available in Flash4D Business or Ultimate Editions. You can change the music to one of our other stock music items using Changeable intro music feature.
Would you like to use your own music with Flash4D?
It is possible to use your own sound files with Flash4D although it is not easy to do within the program. To use your own sound files with Flash4D you will need to use html code on the intro page. There is a complex method of doing this using sound html code on the intro page such as the example from:
- 6. Does Flash4D support text from Greek, Russian, Cyrllic, or special language characters?
Currently only languages and characters that can use fonts like Arial or Times New Roman are supported for intro text with Flash4D.
- 7. Can I create my own Flash intros with Flash4D?
Yes, Flash4D makes it easy to customize any of the intro templates included with the software to your liking using your own text, images, and even other features like enter buttons and replay buttons.
- 8. My intro won't show or looks bad after I put it online? Why won't it work?
Every Flash intro should work. This means you may not have uploaded or put all the intro files online from the folder on your desktop or where you saved your Flash website. Check out the "How do I put my intro I created online?" above for help with putting all the intro files online.
To test everything out, try putting the entire flash intro folder online, just upload or stash the entire folder and all its contents on your website. Then try accessing that intro folder with your web browser, your intro should show then.
- 9. How do I add images to my intro?
Adding images is easy, sizing them beforehand in a photo or image editing program is the critical part.
You can add images using the Add your own images feature in Flash4D but if they don't come out as good as you planned after creating the site and seeing your images, you may want to look into changing the size of the images beforehand in a photo or image editing program and then testing the adjustments in Flash4D.
- 12. Do I have to purchase hosting from you or have a website already?
You don't need anything to use Flash4D intro builder, just a Windows computer works great.
Our software works with practically any website host, and we even can recommend some if you don't have one already and would like to put the intro you create with our software on the net.
- 13. Does your software work on Windows Vista or Mac OS X?
Our software works on Windows XP, Vista, 95, and 98.
To get our software to run on Mac OS X, you'll need to use Apple Bootcamp or Parallel desktop software.
- 14. I have another question about Flash4D?
Please complete the following form to contact IntroWizard Software Support.